Essential Skills in an Employee
Over the last fifty years,
average life expectancy of a human being in most developed and emerging
economies has increased by about 20 to 25 years to become 70 to 80
years.
This also means that the work-life span ranges from 35 to 50 years.
Fast technological changes are also causing likelihood of work profiles spanning across at least 2 to 4 different industries.
This necessitates each employee to manage and develop themselves into
better professionals and adapt to ever changing demands of new age
jobs.
Here is a set of ten soft skills, essential for work-life effectiveness and professional growth.
1. Teamwork
Being able to operate efficiently and effectively in a group draws on
a number of other skills; the ability to encourage and inspire other
team members to perform better; being able to compromise and ignore
one's own ego; communication and other interpersonal skills such as
negotiation, influencing, advising and interpreting.
2. Build networks
Connecting with people possessing common professional and personal
interests can help enrich each other with ideas, explore new business
opportunities, collaborate, understand diverse perspectives and make
better decisions.
Attending seminars, conferences, networking dinners, and using social media platforms like LinkedIn and Twitter can be effective methods for building extensive network of contacts.
It is also important to build internal cross-functional networks within your own organisation.
3. Play on your strengths
The famous management guru Peter Drucker opined that a person could perform only as per his/her strengths.
One cannot build upon weaknesses.
It is important to know your strengths and concentrate on them instead.
4. Focus on etiquette
It is the law of physics that any two moving objects in contact with
each other create friction. This is also true for all human beings.
Paying authentic compliments to others by using simple words like
'Please' and 'Thank you' go a long way towards building lasting
relationships.
Listening to others speaking and not interrupting them, avoiding
cross talks, promptly responding to emails or SMS also demonstrates
respect for others.
5. Clear communication
This includes verbal, written, telephonic, email, letter, meetings or while making a presentation.
It is vital to be clear about what you want to communicate, choosing
the appropriate medium, words, correct language, infographics, imagery,
structured flow, and attention to details.
Ability to listen to others and seek to understand their point of view is valuable in the long run.6. Ability to work in a boundary-less organisation
Organisations have become flatter and distributed.
Often managers have to work together with customers and suppliers across functions and geographies.
In this networked and extended organisation, it is critical to get consensus across functions and get the work done.
Ability to design and manage as well as participate in such processes is a critical success factor.
7. Think like an owner
Thinking beyond your current role is a key differentiator.
Apply a leadership or an owner mind-set to your role and it will enlarge your perspective, enable your solutions to fit in with the larger team goal, and help you weigh the interests of other stakeholders in the decisions being made.
This will ultimately help you garner bigger responsibilities.
8. Create a global mind-set
The first dimension of this is the ability to adapt with people from diverse cultures and their cultural norms, without violating your own sense of self.
Check out the range of acceptable behaviours and comfort zones; and how will you tailor your response to particular situations?
This will give you a global perspective.
The second dimension is the ability to organise your work in line with the 24X7 time zones, when you work with colleagues, customers and suppliers distributed across the globe.
9. Work ethics
Ethics refer to values and behaviours which people feel are moral.
A positive work ethic is the collection of all the values and actions that people feel are appropriate in the work place.
Individual attributes that can significantly impact your work performance are habits such as honesty, integrity, positive attitude, cooperation, respect, compassion and taking ownership.
10. Keep learning and teaching
Aristotle had said, 'Teaching is the highest form of understanding.'
The more you educate yourself, the faster you will move.
By teaching others what you have learned, will urge you to keep learning.
It is also important for you to know what is the best way to learn.
One of the biggest hindrances to learning can be your own ego.
Analysing your mistakes and successes is also a great way to learn.
So display a commitment to learn and develop yourself, as well as invest in developing other people.
This may not be a comprehensive list, nor very original.
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