Fitting in or Standing out : Successful Employee
If
you are at work and confused between fitting in or standing out, a new
study has come up with an answer suggesting that most successful
employees do a bit of both, striking a balance between integration and
non-conformity.
In the paper "Fitting in or Standing Out? The Tradeoffs of Structural and Cultural Embeddedness", co-authors Sameer Srivastava and Amir Goldberg explore the relationship between fitting in, standing out and success within an organization. "Most people recognize that, if they fail to differentiate themselves from their peers, they are very unlikely to get ahead," says Srivastava. "Yet fitting into a company creates a larger, motivating sense of identity for employees and enables them to collaborate with others in the organization."
The result is a conflicting pressure on workers to fit into an organization and, at the same time, stand out. Srivastava and his colleagues wanted to learn more about that tension and find ways to resolve it.
If
you're the kind of person who stands out culturally, you don't follow
the same norms as others in the office. In order to succeed you will
need to fit into your organization structurally by being part of a
tight-knit group of colleagues and if you stand out structurally, you
aren't a member of any one clique at work but serve as a bridge across
groups that are otherwise disconnected from each other.
In the paper "Fitting in or Standing Out? The Tradeoffs of Structural and Cultural Embeddedness", co-authors Sameer Srivastava and Amir Goldberg explore the relationship between fitting in, standing out and success within an organization. "Most people recognize that, if they fail to differentiate themselves from their peers, they are very unlikely to get ahead," says Srivastava. "Yet fitting into a company creates a larger, motivating sense of identity for employees and enables them to collaborate with others in the organization."
The result is a conflicting pressure on workers to fit into an organization and, at the same time, stand out. Srivastava and his colleagues wanted to learn more about that tension and find ways to resolve it.
The
researchers studied a mid-sized technology company's complete archive
of e-mail messages exchanged among 601 full-time employees between 2009
and 2014. For privacy and confidentiality, only e-mails exchanged among
the employees were analyzed and identifying information and actual
message content were stripped from the data. The team created an
algorithm that could analyze the natural language in e-mails, focusing
on the extent to which people expressed themselves using a linguistic style that matched the style used by their colleagues.
"Some of the most informative language categories were ones whose use is governed by cultural norms -- for example, using emotional language when communicating with colleagues. People who fit in culturally learned to understand and match the linguistic norms followed by their colleagues," says Srivastava.
"Some of the most informative language categories were ones whose use is governed by cultural norms -- for example, using emotional language when communicating with colleagues. People who fit in culturally learned to understand and match the linguistic norms followed by their colleagues," says Srivastava.
To
learn how this relates to an employee's success, the researchers
studied employee age, gender and tenure, and identified all employees
who had left the company and whether their departure was voluntary or
involuntary. That data enabled them to correlate professional success
with fitting in and standing out. The researchers theorized that
employees in the firm can be characterized by their levels of cultural
assimilation as well as their attachment to various network cliques.This
led them to identify four organizational archetypes: "doubly embedded
actors," "disembedded actors," "assimilated brokers" and "integrated
nonconformists."
What the researchers call a "doubly embedded" employee --is someone who is both culturally compliant and part of a dense network. Such a person is unlikely to get exposed to novel information and will struggle to break through the clutter in proposing ideas of his own.
What the researchers call a "doubly embedded" employee --is someone who is both culturally compliant and part of a dense network. Such a person is unlikely to get exposed to novel information and will struggle to break through the clutter in proposing ideas of his own.
The
researchers found that such workers were over three times more likely
to be involuntarily terminated (i.e. fired) than those identified as
integrated non-conformists, people who are part of a tight-knit group
but still stand out culturally.
Those most likely to get ahead are called "assimilated brokers," meaning the people who are high on cultural fit and low on network cliqueness. Their mirror images, the integrated non-conformists, also gained more job success.
Those most likely to get ahead are called "assimilated brokers," meaning the people who are high on cultural fit and low on network cliqueness. Their mirror images, the integrated non-conformists, also gained more job success.
"The
assimilated broker has connections across parts of the organization
that are otherwise disconnected. At the same time, she knows how to
blend in seamlessly with each of these groups even if they are quite
different culturally," says Srivastava.
Clearly, both fitting in and standing out are important for career success, but the lesson, says Srivastava, is that if you blend in both structurally and culturally, you risk being seen as bland and unremarkable.At the same time, if you try to serve as a bridge across groups but lack the capacity for cultural conformity then you can wind up being perceived with suspicion and mistrust.
The goal is to find a balance between the two.
Clearly, both fitting in and standing out are important for career success, but the lesson, says Srivastava, is that if you blend in both structurally and culturally, you risk being seen as bland and unremarkable.At the same time, if you try to serve as a bridge across groups but lack the capacity for cultural conformity then you can wind up being perceived with suspicion and mistrust.
The goal is to find a balance between the two.